How many marketplace accounts can Medyahashtag manage simultaneously?
We can manage stores across multiple platforms including Amazon, Trendyol, Etsy, and Hepsiburada for a single seller or multiple brands, with the scope determined during our discovery phase based on your specific needs.
Do you handle marketplace advertising campaigns?
Yes, we manage sponsored product campaigns, platform advertising budgets, and bid optimization strategies as part of our comprehensive store management services.
What reporting frequency can I expect?
Clients receive weekly performance reports covering sales data, inventory status, customer metrics, and account health indicators, with additional ad-hoc updates when significant issues arise.
How do you handle returns and customer complaints?
We process all return requests according to marketplace policies, manage customer communications professionally, and track complaint patterns to identify product or process improvements.
Is there a minimum commitment period for services?
We structure engagements based on your business objectives, with initial periods typically spanning three months to establish baseline metrics and implement effective operational systems.
Can you help me expand to new marketplaces?
Absolutely, we support marketplace expansion by handling platform setup, category approvals, listing migration, and initial optimization to ensure smooth launches on additional sales channels.
